Privacy Policy.
Your privacy matters.
Island PT ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website at islandptmaui.com (the "Site"), how we use it, who we share it with, and the choices you have.
This policy applies to information collected through the Site. Health information you share with us as a patient is governed by a separate Notice of Privacy Practices, which we provide to you under the Health Insurance Portability and Accountability Act (HIPAA).
1. Information we collect.
Information You Provide Directly
When you interact with our Site, you may choose to share information with us, including:
- Your name, email address, and phone number when you submit an appointment request or contact form
- Basic details about your reason for reaching out (for example, the type of pain or injury you want help with)
- Your email address when you sign up for our newsletter
- Any other information you choose to include in messages to us
Information Collected Automatically
Like most websites, our Site automatically collects certain technical information when you visit:
- Your IP address and approximate location
- Your browser type, device type, and operating system
- Pages you view on the Site and how long you spend on them
- The website or source you came from before visiting us
- Cookies and similar tracking technologies (see Section 4)
Information We Do Not Collect Through the Site
We do not request or collect protected health information, insurance details, or sensitive medical records through forms on this Site. Any health information shared during your care as a patient is handled separately under HIPAA.
2. How we use your information.
We use the information described above to:
- Respond to appointment requests, questions, and other inquiries
- Schedule and confirm your visits with us
- Send newsletter emails if you have signed up to receive them
- Improve our Site, our services, and the experience we provide
- Understand how visitors find and use the Site
- Comply with applicable legal and regulatory obligations
We do not sell your personal information to third parties.
3. How we share your information.
We share your information only in limited circumstances:
Service Providers
We use trusted third-party providers to help us operate our Site and practice — such as hosting services, scheduling platforms, email marketing tools, and analytics services. These providers only access the information they need to perform their work and are obligated to keep it confidential.
Legal Requirements
We may disclose information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, the safety of our patients, or the safety of others.
Business Transfers
If Island PT is ever involved in a merger, acquisition, or transfer of business assets, information may be transferred as part of that transaction, subject to standard confidentiality protections.
4. Cookies and tracking technologies.
Our Site uses cookies and similar technologies to make the Site work properly, remember your preferences, and help us understand how the Site is used.
Types of Cookies We Use
- Essential cookies that enable basic site functions
- Analytics cookies that help us see how visitors use the Site (for example, Google Analytics)
- Marketing cookies that may help us reach the right audience with relevant ads
You can control or disable cookies through your browser settings. Disabling certain cookies may affect how the Site functions.
5. Third-party services and links.
Our Site may include links to other websites or third-party services (for example, scheduling tools, social media platforms, or video hosting providers). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before sharing any information with them.
6. How we protect your information.
We use reasonable administrative, technical, and physical safeguards to protect the personal information you share with us. However, no method of transmission over the internet or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
Please do not send sensitive health or medical information through our Site's contact forms or email. If you need to share that kind of information, we will provide a secure way to do so once you become a patient.
7. Your choices.
Email Communications
If you receive newsletter emails from us, you can unsubscribe at any time using the link at the bottom of those emails. We will continue to send essential communications related to appointments or your care.
Browser Controls
You can adjust your browser settings to refuse cookies or alert you when a cookie is being sent. You can also opt out of certain analytics tracking through tools provided by services like Google.
Requesting Access or Deletion
You may contact us at any time to request access to the personal information we have collected through the Site, or to request that we update or delete it. We will respond as required by applicable law.
8. Children's privacy.
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13 without parental consent, we will delete it promptly.
9. State privacy rights.
Depending on your state of residence, you may have additional privacy rights — including the right to know what personal information we have collected, the right to request deletion, and the right to opt out of certain uses of your information. To exercise any of these rights, please contact us using the information below.
10. Changes to this policy.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy occasionally to stay informed about how we protect your information.
11. Contact us.
If you have questions about this Privacy Policy or how we handle your information, please reach out to us: